Shipping policy

At Anitya, we are committed to providing you with high-quality handcrafted products and a smooth shopping experience. Please review our shipping and return policies below.

Shipping Policy

• Processing Time: Orders are processed within 1-3 business days after payment confirmation.
• Shipping Carrier: We use standard courier services for all shipments to ensure safe and timely delivery.
• Shipping Time:
  • Within the United States: Standard shipping takes 5-7 business days.
  • International Orders: Delivery times vary by destination and will be provided at checkout.
• Shipping Costs:
  • Free Standard Shipping is available on all orders within the United States.
  • International shipping charges will be calculated at checkout and are the responsibility of the customer.

Return & Refund Policy

We want you to love your purchase! If you're not satisfied, we offer a 30-day return policy under the following conditions:

• Return Window: Items can be returned within 30 days of delivery.
• Return Shipping Costs:
  • If the return is due to a seller’s fault (e.g., incorrect, damaged, or defective product), we will cover the return shipping cost.
  • For all other returns, the customer is responsible for return shipping charges.
• Item Condition: Returned items must be unused, in their original packaging, and in resellable condition to be eligible for a refund.
• Refund Process: Once we receive and inspect the returned item, we will process your refund within 5-7 business days to your original payment method.

Exchanges

We do not offer direct exchanges. If you need a different item, please return the original item and place a new order.

How to Initiate a Return

To start a return, contact our customer support at [your email/contact info] with your order number and return reason. We will provide you with detailed return instructions.

For any questions, feel free to reach out. Thank you for choosing Anitya!

This version includes processing time, shipping carrier, and clear return conditions. Let me know if you need any changes! 😊