Checkout Terms & Conditions

By completing a purchase from Anitya Collective, you agree to the following checkout terms.

1. Orders

After placing an order, you’ll receive an order confirmation email. We may cancel or refuse an order if an item is unavailable, payment is not authorized, or there is an error in pricing or product information.

2. Payment

Payment is charged at checkout. All transactions are processed securely in USD through Shopify or approved payment providers.

3. Shipping

Retail orders may ship from California, USA or from our artisan workshop in Nepal depending on inventory. U.S. delivery usually takes 3–7 business days after processing. International delivery usually takes 7–14 business days, depending on destination and customs.

4. Customs and Duties

International customers are responsible for customs duties, taxes, or import fees charged by their local government unless otherwise agreed in writing.

5. Returns and Exchanges

Retail customers may return or exchange unused, unwashed items in original condition within 30 days of delivery. Custom-made, private label, and wholesale orders are final sale unless defective or affected by a confirmed manufacturing issue.

To start a return, email support@anityacollective.com with your order number.

6. Handmade Products

Because our products are handmade, small variations in color, texture, stitching, and size are natural and part of each piece’s uniqueness.

7. Contact

For order questions, shipping help, or returns, contact support@anityacollective.com.